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General Terms and Conditions
This Website is owned and operated by VJN Holdings Pty Ltd trading as Our Italian Table (ABN 29 125 358 741). All transactions are processed in Australian dollars. Use of this Web Site is subject to our Terms and Conditions.
Terms Of Use
Our Italian Table is not liable to you or any other for any loss in connection with the use of this Web Site. This general disclaimer is not restricted or modified by any of the following specific warnings and disclaimers.
Our Italian Table reserves the right to amend the Terms of Use at any time. Under no circumstances will Our Italian Table be liable for any indirect, incidental, special and/or consequential damages or loss of profits whatsoever which result from any use or access of, or any inability to use or access, the Website.
In this section:
”Our Italian Table” means VJN Holdings Pty Ltd t/as Our Italian Table ( ABN 29 125 358 741)
“the site” means the whole or any part of the web pages located at www.ouritaliantable.com.au
“We” and “us” refers to Our Italian Table, and “our” has the same meaning.
These Terms of Use are governed by the laws in force in New South Wales, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia and any courts, which may hear appeals from those courts.
Nothing contained in these Terms of Use derogates from Our Italian Table right to comply with law enforcement requests or requirements relating to your use of this Web Site or information provided to or gathered by Our Italian Table with respect to that use.
Terms & Conditions for All Bookings (including Scheduled Classes/ Gift vouchers/Corporate Classes/Private Functions)
- All bookings for any class including scheduled classes/gift vouchers/corporate classes and private functions, the following terms and conditions apply:
- Full payment at the time of booking is required to secure a spot in one of our cooking classes. – Prices include GST.
- All purchases are non-exchangeable and non-refundable, however may be transferable to another class date if our rescheduling terms and conditions are met or if previously discussed with Our Italian Table.
- Our Italian Table does not accept liability for any indirect or consequential loss arising out of the use of or connected with its website or for any products or services purchased from its web site.
- Our Italian Table does not guarantee that the Our Italian Table site is free from errors or faults, We will however make our best efforts to ensure that the information available on its website is accurate. Further Our Italian Table does not accept liability for any errors or omissions and reserves the right to change information published on the site at any time.
- These terms do not affect a consumer’s statutory rights.
- Please note we do not offer disabled facilities. Please contact us to see if we can accommodate your booking.
- Our Italian Table accepts no responsibility for lost property whatsoever. If any property has been left behind and found by a member of our staff, we advise you to organize a suitable courier to collect your goods at a convenient time.
- Any lost property which has not been claimed in 30 days will be given to charity.
- Menus are subject to change.
- Our Italian Table is not responsible for any allergies, illness or reactions including leading to death from any food served at any time in our premises.
- Class Start Time – Classes start promptly, so please arrive 10 minutes before the scheduled class start time as the most important part is the kneading technique at the beginning of the class. We cannot answer calls during classes and unfortunately if you are late we cannot interrupt the class to take you back to the beginning.
- If in the reasonable opinion of a member of staff working for us you are not fit to attend a class, he or she may refuse to let you attend the class. Normally this happens if such person thinks you are intoxicated or likely to disturb or harm other customers attending the class. In this case your contract with Our Italian Table will end immediately and we will no longer be responsible for you.
- Social Media – whilst attending a class at Our Italian Table, your photo may be taken and thus used on our website, social media profiles or in our future advertising material. Should you not wish to have your photo published, it is your responsibility to let the staff at your class know prior to the start of your scheduled class
Indemnity and Risk Waiver
Our Italian Table accepts no responsibility for any loss or injury to persons or property as a result of participating in any of the events.
In the case of an emergency I authorise the program staff, where it is impracticable to communicate with me to arrange for myself/child/ward to receive such medical or surgical treatment as may be deemed necessary. I also undertake to pay or reimburse costs, which may be incurred for medical attention, ambulance transport and drugs while I or my child/ward is enrolled with the program.
I understand that although Our Italian Table attempt to minimise any risk of personal injury within practical boundaries, accidents do happen and all physical activities carry the risk of personal injury. I acknowledge that there is an inherent risk of personal injury in physical activities that will be undertaken as part of this program and I agree that I or my child/ward undertakes the activities at my/his/her own risk.
I release and indemnify Our Italian Table, its employees, servants, agents and service providers against all actions, suits, claims, demands, proceedings, losses, damages, compensation, costs, charges and any expenses whatsoever arising directly or indirectly out of any personal injury to myself or my child/ward howsoever occasioned.
Terms & Conditions for Scheduled Classes (including redeeming a gift voucher)
These terms & conditions should be read in conjunction with terms & conditions relating to All Bookings.
Specifically with regard to bookings for our schedule classes (adults and children), including classes advertised by the media, the following conditions apply:
- Fees for classes must be paid in advance in order to secure your booking. Classes are only confirmed once full payment has been received. At this point, no refunds or transfers to another class can occur. Class sizes are limited so bookings are essential. Menu subjected to change. No vegan diets, or dairy intolerants. We can cater only for Gluten Free, advance knowledge needs to be communicated with Our Italian Table prior to attending your class.
- As no further reminder regarding class dates will be given, it is important to note the class dates. Classes cannot be transferred nor money refunded, but you are welcome to send someone in your place if you are unable to attend your class.
- In the unlikely event that a scheduled class does not reach minimum numbers or due to unforeseen exceptional circumstances,Our Italian Table reserves the right to change the date of the class or cancel. If that occurs, a refund will be given, if you purchased a space in the class. Gift Vouchers are non refundable – but you can reschedule your class to a new date.
- Children can only be accepted at Our Italian Table once a child enrolment form has been completed and signed by a parent or guardian and sent to us.
- Our Italian Table accepts no responsibility for refunds, transfers or postponements should the customer/company be unable to attend a confirmed date due to any unforeseen circumstances.
- Our Italian Table takes no responsibility in any event for any person attending a class intoxicated, driving a vehicle over the statutory limits, or for loss of a driver’s licence.
- Our Italian Table does not guarantee the availability of any of the classes (adult or children advertised on the site or by the media.
- As we do not have a liquor licence, wine is for sampling only. We do not purchase wine for our classes – it is courtesy of our exclusive sponsors. The cost of your class includes:
– Ingredients for your class
– Tutoring includes Hands-on, Demonstrations & Recipes
– Setting up for your class, table linen, cutlery, glassware, napkins & water
– Food eaten throughout class
– Staff for the full duration of the class. - Social Media – whilst attending a class at Our Italian Table, your photo may be taken and thus used on our website, social media profiles or in our future advertising material. Should you not wish to have your photo published, it is your responsibility to let the staff at your class know prior to the start of your scheduled class
Terms & Conditions for Corporate Classes/Private Functions
These terms & conditions should be read in conjunction with terms & conditions relating to All Bookings.
Specifically with regard to corporate classes, team building exercises, any private function including birthdays, hen’s nights or any event where you are hiring our services exclusively for your function – the following conditions apply:
- Fees for the event must be paid in full prior to the event and in accordance with the terms outlined on your invoice. The deposit must be received for the booking to be confirmed. At this point no refunds or transfers to another date can occur.
- As no further reminder regarding your event date will be given, it is important to note the date in you diary.
- Your event cannot be transferred or postponed to another date nor any class fees refunded.
- In the unlikely event of unforeseen exceptional circumstances, Our Italian Table reserves the right to change the date of the class or cancel. If that occurs, a refund will be given.
- Our Italian Table accepts no responsibility for refund, transfers or postponements should the customer/company be unable to attend a confirmed event due to any unforeseen circumstances.
- As we do not have a liquor licence, please provide your own wine.
- Our Italian Table takes no responsibility in any event for any person attending a class intoxicated, driving a vehicle over the statutory limits, or for loss of a driver’s licence.
- The cost of your class includes:
– Ingredients for your class
– Tutoring includes Hands-on, Demonstrations & Recipes
– Setting up for your class, table linen, cutlery, glassware, napkins & water
– A full meal
– Staff for the full duration of the class.
Terms & Conditions for Gift Voucher
These terms & conditions should be read in conjunction with terms & conditions relating to All Bookings.
By ordering a gift voucher or booking for any class using a gift voucher, you are agreeing to the following terms and conditions:
- All gift vouchers unless otherwise stated will be emailed to the address nominated on the gift voucher online booking form.
- Vouchers will be sent to you in accordance with your instructions and we accept no responsibility for incorrect email addresses entered.
- If you lose your gift voucher, it may be possible to locate it as normally all our issued vouchers carry a security code.
- All purchases are non-exchangeable, non-refundable and non-transferable.
- No refunds are available (including where incorrect quantities are ordered).
- Gift vouchers are sold as vouchers only and are not redeemable for money.
- They can only be redeemed for the first available date as determined by Our Italian Table.
- Should you use our site to send a gift, you’ll be providing details of people who may never have visited our site. Our Italian Table will not disclose the recipient addresses and will not send them any promotional information other than that specific product i.e. the gift.
- If a class has been cancelled by Our Italian Table, no refund will be given. You can select a new date to attend your class.
- A voucher is purchased at the price of a class as at the date of purchase. Should a class increase in price the recipient is responsible for the difference in the ticket price due.
Voucher Expiry Dates
- Vouchers purchased direct from Our Italian Table are valid for 3 year from the date of purchase.
- Our Italian Table accepts no responsibility for any unforeseen circumstances you incur in redeeming your voucher. You are welcome to transfer this voucher to a friend and confirm the person attending in your place.
- Voucher expiry dates cannot be changed under any circumstance.
Gift Vouchers purchased from a Third Party
If your voucher has been purchased from a third party (in that case we will be their supplier), you will be under their terms and conditions including expiry dates until your place has been confirmed in a class at Our Italian Table. You will then be subject to Our Italian Table’s terms and conditions.
Cancellation Policy (for all classes once booked no matter the method of payment)
All purchases are non-exchangeable and non-refundable, however may be transferable to another class date if our rescheduling terms of at least 7 days prior to your booking date and conditions are met or if previously discussed with Our Italian Table.
Our Italian Table accepts no responsibility for refund, transfers or postponements should the customer/company be unable to attend a confirmed event due to any unforeseen circumstances.
A class may be cancelled by Our Italian Table if minimum numbers are not met for the class to run, we will be in contact should this need to happen.
COVID cancellation, if you or a member of your group are unable to attend due to COVID or being a close contact, we will issue gift vouchers in place of your tickets if we have been advised at least 24 hours prior to your booking date.
Data Protection & Privacy Policy
What do we do with your personal information – When you buy anything via the site or give us any personal data as indicated above, we may need to collect information about you to process the transaction, fulfill your order and provide you with the services you expect then and in the future. This information may include, but is not limited to, details such as your name, your address, your phone number and your credit card details. By becoming a subscriber you consent to receive from us by e-mail our e-newsletter and details of other special offers which we may think may be of interest to you. We do not sell, rent or trade your personal information to third parties for marketing purposes.
Newsletter – Privacy Policy
Our Italian Table send each of our subscribers a regular newsletter which has been requested by them by adding their e-mail address on Our Italian Table website or via written request. The newsletters contain information, special promotions and recipes. In accordance with the Spam Act 2003, No. 129, 2003, An Act about spam, and for related purposes – Our Italian Table does not send unsolicited e-mail messages;Our Italian Table does not purchase, sell or use third party distribution lists acquired through address-harvesting software; · Members can unsubscribe from receiving e-mail messages from Our Italian Table at any time by clicking on the unsubscribe link located at the base of every newsletter. This will ensure that you no longer receive any material from Our Italian Table.
Images
Images taken throughout the course of a class remain the property of Our Italian Table, these images may be used on our social media, in our marketing and on our website. Should you wish for your image not to be taken during the class or used as mentioned above, please notify the team at the start of the class prior to entry into the school.
Credit card security
Our Italian Table utilises a technology called SSL (Secure Sockets Layer) including 128bit encryption.
Your credit card details are only used to fulfill your purchase or booking, and are securely stored. They are not used for any other purpose and will never be supplied to a third party.
Links
This website contains links to other sites. Please be aware that Our Italian Table is not responsible for the privacy practices of other sites. We encourage our users to be aware, when they leave our site, to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
Further information regarding the Australian Privacy policy can be accessed at the Australian privacy commissioner’s website located at the link below. http://www.privacy.gov.au
